HEALTHCARE ROUNDTABLE

Although COVID-19 presented unforeseen challenges, Kaiser Permanente staff and physicians had trained for a pandemic event many times, and were ready. Jane Finley Senior Vice President & Area Manager Kaiser Permanente Our goal was to effectively manage the expected surge of patients as a result of the COVID-19 pandemic and through Teladoc [our telemedicine provider] we were able to aggressively expand our provider panels to handle the volume. Kristen Cerf President & Chief Executive Officer Blue Shield of California Promise Health Plan